Combi

Combine activities

Overview

Combi Products are bundled offerings that combine two or more activities or items into a single package. They are ideal for businesses offering multi-part experiences, such as tours, attraction combos, or event packages. While they provide significant value to customers, they require careful setup and management to function correctly across all systems and sales channels.

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Structure and Definition

What Is a Combi Product?

A Combi Product:

• Contains at least two sub-products or activities

• Requires separate tickets for each sub-product

• May allow or require different booking dates for each component

Sub-Product Configuration

Each sub-product in a combi:

• Has its own quantity, availability, and ticket type

• Can have individual booking rules, such as allowed date ranges or time slots

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Configuration & Management

Reservations

• Reservations are generated for:

  • The main combi product

  • Each sub-product

• This ensures accurate tracking of availability, revenue, and booking dates

Capacity Management

• Combi products have independent capacity settings

• Care must be taken to avoid overlapping or double-booking

• Dependencies (e.g., shared start times or mutual exclusivity) must be managed at both the combi and sub-product level

Dependencies

• Dependencies can include:

  • Shared start times

  • Linked ticket types

  • Mandatory booking of certain sub-products with others

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UI & UX Considerations

User Interface

The booking interface for combi products should:

• Allow users to select quantities for each sub-product

• Dynamically update available time slots based on selection and dependencies

Validation

The system must:

• Validate input quantities against allowed minimums and maximums

• Ensure selections are consistent with product rules and availability

Cascading Behavior

• Combi products must support cascading logic across all sales channels:

  • Direct (e.g., website, POS)

  • Agent portals

  • Reseller tiles

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Integration & Mapping

Third-Party Integration

• Combi products can be integrated with platforms like Fareharbor or Global Ticket

• Proper mapping is required to:

  • Pull real-time availability

  • Push booking data and updates

Mapping Considerations

When mapping a combi product:

• Ensure each sub-product is correctly linked to its external counterpart

• Verify that pricing, capacity, and timing align across systems

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Reporting & Financials

Sales Reporting

• In reports, combi products count as a single unit

• However, the total number of tickets is higher, reflecting each sub-product

Invoicing

• Invoices must reflect:

  • Each sub-product’s price and tax

  • Currency conversion if applicable

  • Allocation to the correct supplier or channel

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Sales & Distribution

Sales Channels

Combi products can be distributed through:

• Direct sales: Webshops, POS, mobile apps

• Distributors: OTAs (e.g., GetYourGuide, Viator), agent portals

Reseller Activation

• Once configured, combi products can be activated for resellers

• Ensure mapping and pricing align before enabling

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Use Cases

City Tours

• Combine transport (e.g., bus, bike, canal cruise) with multiple attractions

Event Packages

• Bundle entry tickets, activities, and dining for a complete experience

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Summary

Combi products enable flexible, high-value offerings by bundling multiple experiences into a single package. They are ideal for both tourism and events but require detailed configuration in the following areas:

• Reservations and capacities

• Sub-product dependencies

• Third-party integrations

• Financial and sales reporting

With the right setup, combi products can significantly enhance customer satisfaction while driving more complex, higher-value sales.