Promocodes
Discounts & Offers
This API is called to apply promocodes on a reservation.
Promocode Functionality:
To add a promocode to the Cart / Reservation, add the applicable promocode to the query. The promocode will automatically be added to the Cart and the updated prices will be returned in the response.
There could be multiple reasons for a promocode to be declined. For example, insufficient cart balance, expired, already used etc. In this case an error
INVALID_PROMOCODEwill be returned with a customer friendly message which can be shown on your front-end.
A unique identifier got in response of the reservation_reference API.
ORDRREF123456The promocode which should be applied to the cart.
PROMOCODE_123Promocode Added
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
Conflict
The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.
Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when trying to pay an order which is already cancelled on the server, resulting in a version control conflict.
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
POST /v3.8/distributor/reservations/{reservation_reference}/promocode HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Accept: */*
{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-06T09:56:48.179Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_valid_until": "2025-08-06T09:56:48.179Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-06T09:56:48.179Z",
"booking_modified": "2025-08-06T09:56:48.179Z",
"booking_confirmed": "2025-08-06T09:56:48.179Z",
"booking_cancelled": "2025-08-06T09:56:48.179Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-06T09:56:48.179Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-06",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-06T09:56:48.179Z",
"contact_modified": "2025-08-06T09:56:48.179Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-06T09:56:48.179Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-06T09:56:48.179Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-06",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-06T09:56:48.179Z",
"contact_modified": "2025-08-06T09:56:48.179Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-06T09:56:48.179Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-06T09:56:48.179Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-06T09:56:48.179Z"
}
}
}This API is called to remove an applied promocode on a reservation. If a DELETE method is successfully applied, the origin server SHOULD send a 200 (Promocode Removed) status code if the action has been enacted. The new reservation will be returned with the updated prices.
If a promocode or an existing order applied with a promocode is cancelled, the use count will be restored.
A unique identifier got in response of the reservation API.
RESREF123The promocode which should should be removed from the cart.
PROMOCODE_123Promocode Removed
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
Conflict
The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.
Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when trying to pay an order which is already cancelled on the server, resulting in a version control conflict.
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
DELETE /v3.8/distributor/reservations/{reservation_reference}/promocode/{promo_code} HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Accept: */*
{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-06T09:56:48.179Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_valid_until": "2025-08-06T09:56:48.179Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-06T09:56:48.179Z",
"booking_modified": "2025-08-06T09:56:48.179Z",
"booking_confirmed": "2025-08-06T09:56:48.179Z",
"booking_cancelled": "2025-08-06T09:56:48.179Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-06T09:56:48.179Z",
"product_availability_to_date_time": "2025-08-06T09:56:48.179Z",
"booking_travel_date": "2025-08-06T09:56:48.179Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-06T09:56:48.179Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-06",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-06T09:56:48.179Z",
"contact_modified": "2025-08-06T09:56:48.179Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-06T09:56:48.179Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-06T09:56:48.179Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-06",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-06T09:56:48.179Z",
"contact_modified": "2025-08-06T09:56:48.179Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-06T09:56:48.179Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-06T09:56:48.179Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-06T09:56:48.179Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-06T09:56:48.179Z"
}
}
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