Reservations / Cart
Manage your reservation
Reserving a product is only mandatory in case the product has managed capacity. Although we also recommend to implement it in the following cases:
When holding customer products inside a shoppingcart.
Lock a slot while waiting for a confirmed payment.
High demand / low availability tickets (concert/events).
Adding promocodes to an order.
Managing combi- and cart-discounts.
Cross-client order process.
Reservations can be confirmed by passing the reservation_reference to the Create Order API. One or more products can be reserved at once. We highly recommend implementing the Cart flow for maximum functionality.
This API is called to reserve one or multiple product(s).
This endpoint can also be requested for products without managed capacity.
This endpoint should be called only once per order. Followup request such as amending the cart should be done using the 'Update Reservation` endpoint.
Authorizations
Body
Create reservation request.
api_versionstringRead-onlyRequiredExample:
Represents the version of the service API that's served in the response.
3.8.0Responses
201
Reservation Created
application/json
400
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
application/json
401
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
application/json
403
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
application/json
405
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
application/json
406
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
application/json
409
Conflict
The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.
Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when trying to pay an order which is already cancelled on the server, resulting in a version control conflict.
application/json
422
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
application/json
429
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
application/json
500
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
application/json
501
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
application/json
502
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
503
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
application/json
504
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
post
POST /v3.8/distributor/reservations HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 7142
{
"data": {
"reservation": {
"reservation_distributor_id": "501",
"reservation_partner_id": "4534543543",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_type": "FIXED",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
]
},
"product_availability_id": "20191026090010006526",
"product_combi_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_availability_id": "20191026090010006526",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_availability_id": "20191026090010006526",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_unit": "text",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
]
}
],
"reservation_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
},
"reservation_payments": [
{
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
]
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
}
}
}{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-05T13:11:12.716Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_valid_until": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-05T13:11:12.716Z",
"booking_modified": "2025-08-05T13:11:12.716Z",
"booking_confirmed": "2025-08-05T13:11:12.716Z",
"booking_cancelled": "2025-08-05T13:11:12.716Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-05T13:11:12.716Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-05T13:11:12.716Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-05T13:11:12.716Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-05T13:11:12.716Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-05T13:11:12.716Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-05T13:11:12.716Z"
}
}
}This API is called to get reservation details and status.
You are still able to retrieve the cart details for expired reservations up to 10 days.
Authorizations
Path parameters
reservation_referencestring · min: 8Required
A unique identifier got in response of the create reservation API.
Header parameters
If-Modified-SincestringOptionalExample:
[CACHE] The If-Modified-Since request HTTP header makes the request conditional: the server will send back the requested resource, with a 200 status, only if it has been modified after the given date.
If the resource has not been modified since, the response will be a 304 without any body; the Last-Modified response header of a previous request will contain the date of last modification.
Note that if a single resource has changed, all records matching your request will be returned, not just those changed after the given date. This provides you with an efficient caching method.
Wed, 21 Jan 2022 07:28:00 GMTResponses
200
Get Reservation Detail Response
application/json
400
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
application/json
401
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
application/json
403
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
application/json
405
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
application/json
406
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
application/json
422
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
application/json
429
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
application/json
500
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
application/json
501
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
application/json
502
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
503
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
application/json
504
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
get
GET /v3.8/distributor/reservations/{reservation_reference} HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Accept: */*
{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-05T13:11:12.716Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_valid_until": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-05T13:11:12.716Z",
"booking_modified": "2025-08-05T13:11:12.716Z",
"booking_confirmed": "2025-08-05T13:11:12.716Z",
"booking_cancelled": "2025-08-05T13:11:12.716Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-05T13:11:12.716Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-05T13:11:12.716Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-05T13:11:12.716Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-05T13:11:12.716Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-05T13:11:12.716Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-05T13:11:12.716Z"
}
}
}This API is called to update an existing reservation / cart.
This endpoint can also be requested for products without availability (
product_availability:false) or managed capacity (product_capacity:false).
Cart Functionality:
To add a product to the cart, send a
reservation_detailsarray item with a blankbooking_reservation_reference.To amend an existing booking, please send the corresponding
booking_reservation_referencefor the array item with the amended data. In this case the latest request takes precedence and therefore the quantity is always overwritten, not summed.Only sent the booking details of those bookings you would like to amend.
To remove a product from the cart, please call the "Remove Cart Item" endpoint.
To only change the contact details, do not provide the
reservation_detailsobject in the request.TIP: The full reservation / cart details will be returned on every request. Therefore you are able to manage the cart outside of your system if required. ReadOnly properties which are included in the response, but not allowed in the request, such as
booking_reservation_valid_untilwill be ignored and can be safely sent. If you choose not to do this, make sure both carts are kept in sync.
Authorizations
Path parameters
reservation_referencestring · min: 8Required
A unique identifier for the created reservation in Prio.
Body
Create reservation request.
api_versionstringRead-onlyRequiredExample:
Represents the version of the service API that's served in the response.
3.8.0Responses
200
Reservation Updated
application/json
400
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
application/json
401
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
application/json
403
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
application/json
405
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
application/json
406
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
application/json
409
Conflict
The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.
Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when trying to pay an order which is already cancelled on the server, resulting in a version control conflict.
application/json
422
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
application/json
429
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
application/json
500
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
application/json
501
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
application/json
502
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
503
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
application/json
504
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
put
PUT /v3.8/distributor/reservations/{reservation_reference} HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 7142
{
"data": {
"reservation": {
"reservation_distributor_id": "501",
"reservation_partner_id": "4534543543",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_type": "FIXED",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
]
},
"product_availability_id": "20191026090010006526",
"product_combi_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_availability_id": "20191026090010006526",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_availability_id": "20191026090010006526",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_count": 1,
"product_type_spots": [
{
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_unit": "text",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
]
}
],
"reservation_pricing": {
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
]
},
"reservation_payments": [
{
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR"
}
]
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
]
}
}
}{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-05T13:11:12.716Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_valid_until": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-05T13:11:12.716Z",
"booking_modified": "2025-08-05T13:11:12.716Z",
"booking_confirmed": "2025-08-05T13:11:12.716Z",
"booking_cancelled": "2025-08-05T13:11:12.716Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-05T13:11:12.716Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-05T13:11:12.716Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-05T13:11:12.716Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-05T13:11:12.716Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-05T13:11:12.716Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-05T13:11:12.716Z"
}
}
}This API is called to cancel a reserved timeslot, delete products from your cart or empty the cart. In case of a full cancellation, you are no longer able to amend the reservation. Otherwise, the updated cart will be returned.
Note that (combi-)pricing might have changed.
If payment is made, funds will be automatically refunded.
Authorizations
Path parameters
reservation_referencestring · min: 8Required
A unique identifier for the created reservation in the Prio system.
Query parameters
booking_reservation_referencestring[]OptionalExample:
When using the Cart functionality you are able to remove individual products.
BOOKING_RESERVATION_REFERENCE_123cancellation_reasonstringOptionalExample:
Optional reason for this cancellation.
Payment declinedResponses
200
Item(s) removed from Cart
application/json
400
Invalid Request
The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).
application/json
401
Authentication Failed
The access token provided is expired, revoked, malformed, or invalid for other reasons. The resource SHOULD respond with the HTTP 401 (Unauthorized) status code. The client MAY request a new access token and retry the protected resource request.
application/json
403
Forbidden
The request requires higher privileges than provided by the access token. The resource server SHOULD respond with the HTTP 403 (Forbidden) status code and MAY include the scope attribute with the scope necessary to access the protected resource.
application/json
405
Method Not Allowed
The HyperText Transfer Protocol (HTTP) 405 Method Not Allowed response status code indicates that the request method is known by the server but is not supported by the target resource.
A request method is not supported for the requested resource; for example, a GET request on a form that requires data to be presented via POST, or a PUT request on a read-only resource.
application/json
406
Not Acceptable
The HyperText Transfer Protocol (HTTP) 406 Not Acceptable client error response code indicates that the server cannot produce a response matching the list of acceptable values defined in the request's proactive content negotiation headers, and that the server is unwilling to supply a default representation.
application/json
409
Conflict
The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.
Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when trying to pay an order which is already cancelled on the server, resulting in a version control conflict.
application/json
422
Unprocessable Entity
The HyperText Transfer Protocol (HTTP) 422 Unprocessable Entity response status code indicates that the server understands the content type of the request entity, and the syntax of the request entity is correct, but it was unable to process the contained instructions.
application/json
429
Too Many Requests
The HTTP 429 Too Many Requests response status code indicates the user has sent too many requests in a given amount of time ("rate limiting").
application/json
500
Internal Server Error
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
application/json
501
Not Implemented
The HyperText Transfer Protocol (HTTP) 501 Not Implemented server error response code means that the server does not support the functionality required to fulfill the request.
The server either does not recognize the request method, or it lacks the ability to fulfil the request. Usually this implies future availability (e.g., a new feature of a web-service API).
application/json
502
Bad Gateway
The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server.
The HTTP 502 Bad Gateway error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
503
Service Unavailable
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
The HTTP 503 Service Unavailable error is exclusively returned in case of problems during internal communication.
application/json
504
Gateway Timeout
The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
The HTTP 504 Gateway Timeout error is exclusively returned in case of problems during communication with the supplier or third-party system.
application/json
delete
DELETE /v3.8/distributor/reservations/{reservation_reference} HTTP/1.1
Host: staging-distributor-api.prioticket.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Accept: */*
{
"api_version": "3.8.0",
"data": {
"kind": "location",
"reservation": {
"reservation_distributor_id": "501",
"reservation_distributor_name": "Demo Distributor",
"reservation_partner_id": "4534543543",
"reservation_partner_name": "Partner Name",
"reservation_reference": "ABC123456",
"reservation_external_reference": "EXTERNALREF123",
"reservation_hold_token": "17378c14-ae6a-46a4-ada4-9c745a45e018",
"reservation_valid_until": "2025-08-05T13:11:12.716Z",
"reservation_details": [
{
"booking_external_reference": "BOOKING_EXTERNALREF123",
"booking_status": "BOOKING_RESERVED",
"booking_version": 1,
"booking_voucher_released": true,
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_valid_until": "2025-08-05T13:11:12.716Z",
"booking_language": "en",
"booking_addon_reference": "BOOKING_ADDON_REFERENCE_123",
"booking_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"booking_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"booking_customer_url": "https://customer.prioticket.com/orders/ORDRREF123456",
"booking_voucher_url": "https://emails.prioticket.com",
"booking_created": "2025-08-05T13:11:12.716Z",
"booking_modified": "2025-08-05T13:11:12.716Z",
"booking_confirmed": "2025-08-05T13:11:12.716Z",
"booking_cancelled": "2025-08-05T13:11:12.716Z",
"booking_cancellation_reason": "Payment declined",
"product_id": "PRODUCT_ID_123",
"product_relation_id": "MAIN_PRODUCT_ID_123",
"product_pickup_point_id": "PICKUP_POINT_ID_123",
"product_pickup_point": {
"pickup_point_id": "PICKUP_POINT_ID_123",
"pickup_point_name": "Walkingtour at the Wyndham Apollo Hotel",
"pickup_point_type": "FIXED",
"pickup_point_description": "Meet at the Wyndham Apollo hotel.",
"pickup_point_location": "LOCATION_ID_123",
"pickup_point_time": "10:00",
"pickup_point_times": [
"10:00"
],
"pickup_point_duration": 30,
"pickup_point_availability_dependency": false
},
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_supplier_admin_id": "PRODUCT_SUPPLIER_ADMIN_ID",
"product_supplier_admin_name": "Supplier Admin Name",
"product_market_admin_id": "345345342",
"product_market_admin_name": "Market Admin Name",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_entry_notes": "Reconfirmation: Please call or email atleast 72 hour in advance to reconfirm your arrival.",
"product_admission_type": "TIME_PERIOD",
"product_class": "STANDARD",
"product_currency_code": "USD",
"product_cancellation_allowed": true,
"product_combi_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_bundle_details": [
{
"product_parent_id": "PRODUCT_PARENT_ID_123",
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_source_id": "34564574",
"product_source_name": "Prioticket",
"product_admission_type": "TIME_PERIOD",
"product_currency_code": "USD",
"product_availability_id": "20191026090010006526",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_capacity_id": "43525235",
"product_availability_capacity_shared_id": "435252453",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
],
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_reference": "text",
"booking_external_reference": "BOOKING_EXTERNALREF123"
}
],
"product_addon_details": [
{
"product_id": "PRODUCT_COMBI_ID_123",
"product_title": "Test Product",
"product_supplier_id": "PRODUCT_SUPPLIER_ID",
"product_supplier_name": "Test Museum",
"product_admission_type": "TIME_PERIOD",
"product_availability_from_date_time": "2025-08-05T13:11:12.716Z",
"product_availability_to_date_time": "2025-08-05T13:11:12.716Z",
"booking_travel_date": "2025-08-05T13:11:12.716Z",
"booking_order_reference": "BOOKING_ORDER_REFERENCE",
"booking_reference": "BOOKING_REF123",
"booking_status": "BOOKING_RESERVED"
}
],
"booking_reservation_reference": "BOOKING_RESERVATION_REFERENCE_123",
"booking_reservation_valid_until": "2025-08-05T13:11:12.716Z",
"product_type_details": [
{
"product_type": "ADULT",
"product_type_class": "STANDARD",
"product_type_id": "PRODUCT_TYPE_ID_123",
"product_type_label": "Adult",
"product_type_age_from": 18,
"product_type_age_to": 65,
"product_type_count": 1,
"product_type_pax": 1,
"product_type_capacity": 1,
"product_type_spots": [
{
"spot_name": "Regular seat",
"spot_section": "VIP Area",
"spot_row": "F",
"spot_number": "5"
}
],
"product_type_code": "1539762088951995",
"product_type_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
}
}
]
}
],
"reservation_contacts": [
{
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
}
],
"reservation_checkout_fields": [
{
"checkout_field_id": "CHECKOUT_FIELD_ID",
"checkout_field_title": "First Name",
"checkout_field_label": "Please provide your first name",
"checkout_field_place_holder": "Some text",
"checkout_field_help_text": "Custom Field",
"checkout_field_account_type": "DISTRIBUTOR",
"checkout_field_booking_reference": [
"text"
],
"checkout_field_restriction": "REQUIRED",
"checkout_field_level": "PRODUCT",
"checkout_field_unit": "text",
"checkout_field_input_type": "SINGLE",
"checkout_field_type": "contact_title",
"checkout_field_options": [
"AIR",
"RAIL",
"SEA",
"OTHER"
],
"checkout_field_values": [
{
"checkout_field_value_product_type": "ADULT",
"checkout_field_value": [
"AIR"
],
"checkout_field_value_transaction_reference": "TRANSACTION_REFERENCE"
}
],
"checkout_field_created": "2025-08-05T13:11:12.716Z"
}
],
"reservation_promocodes": [
{
"promo_title": "Christmas Sale 2019",
"promo_description": "20 percent discount during the Christmas days.",
"promo_code": "PROMOCODE_123"
}
],
"reservation_pricing": {
"price_subtotal": "20.00",
"price_variations": [
{
"variation_label": "Peak Hour",
"variation_amount": "2.50",
"variation_type": "PRODUCT_DYNAMIC"
}
],
"price_promocodes": [
{
"promo_code": "PROMOCODE_123",
"promo_amount": "-5.50"
}
],
"price_taxes": [
{
"tax_id": "TAX_ID_123",
"tax_amount": "0.65",
"tax_rate": "20.00"
}
],
"price_fees": [
{
"fee_type": "SERVICE",
"fee_amount": "0.50",
"fee_percentage": "25.00",
"fee_tax_amount": "0.65",
"fee_included": true
}
],
"price_total": "12.00"
},
"reservation_payments": [
{
"payment_id": "f44226c0-e142-11ea-86d2-83036af9991e",
"payment_original_id": "de1829d0-e144-11ea-bc09-f935c77bef95",
"payment_partner_id": "PAYMENT_PARTNER_ID",
"payment_merchant_reference": "1478349849927_771663371",
"payment_external_reference": "SHOPPER_REFERENCE",
"payment_order_reference": "ORDRREF123456",
"payment_booking_references": [
"BKNGREF123456"
],
"payment_order_version": 2,
"payment_status": "PAID",
"payment_method": "EXTERNAL",
"payment_scheme": "VISA",
"payment_type": "CAPTURE",
"payment_link": "https://customer.prioticket.com/s?q=K0U2VmVNRGo0SEhGdFVUZ09IK2ViZkdtK1NjPQ==",
"payment_link_expires_at": "2025-08-05T13:11:12.716Z",
"payment_recurring": false,
"payment_recurring_type": "STORE",
"payment_refund_type": "SYSTEM",
"payment_refund_reason": "Guest reimbursement",
"payment_currency_code": "EUR",
"payment_currency_rate": "2.5263",
"payment_currency_amount": "10.25",
"payment_amount": "10.00",
"payment_total": "100.00",
"payment_gateway_details": {
"payment_merchant_account_name": "PrioticketECOM",
"payment_service_provider_reference": "852596799876396F",
"payment_service_provider_original_reference": "882596799845511E",
"payment_gateway_type": "ADYEN",
"payment_gateway_additional_values": {
"psp_shopper_name": "Checkout Shopper PlaceHolder",
"psp_shopper_cardnumber": "1111",
"psp_issuer_country": "NL",
"psp_fraudscore": "63",
"psp_payment_status": "Settled"
}
},
"payment_contact": {
"contact_uid": "f44226c0-e142-11ea-86d2-83036af9991e",
"contact_external_uid": "MTAwOV90ZXN0MTAwOUB0ZXN0LmNvbQ==",
"contact_version": 2,
"contact_number": "4573246",
"contact_type": "GUEST",
"contact_title": "Mr.",
"contact_name_first": "John",
"contact_name_last": "Doe",
"contact_email": "[email protected]",
"contact_phone": "+14155552671",
"contact_mobile": "+14155552671",
"contact_language": "NL",
"contact_nationality": "Dutch",
"contact_flight_number": "KL 445",
"contact_loyalty_number": "46564564564547476",
"contact_birth_place": "Amsterdam",
"contact_birth_date": "2025-08-05",
"contact_passport": "JXXXXXXX",
"contact_gender": "MALE",
"contact_age": 19,
"contact_room_number": "523",
"contact_website": "example.com",
"contact_company": {
"company_name": "Example LTD.",
"company_registration_number": "text",
"company_tax_number": "text"
},
"contact_classification": "IMPORTANT",
"contact_address": {
"name": "Start of the Tour / My house / Office / John Doe",
"street": "Amstel 1",
"addition": "Apt B1",
"city": "Amsterdam",
"postal_code": "1011 PN",
"region": "Noord-Holland",
"country": "The Netherlands",
"country_code": "NL",
"place_id": "ChIJrTLr-GyuEmsRBfy61i59si0",
"latitude": "52.3785323",
"longitude": "4.893942",
"notes": "It's on the fourth floor"
},
"contact_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"contact_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"contact_created": "2025-08-05T13:11:12.716Z",
"contact_modified": "2025-08-05T13:11:12.716Z"
},
"payment_notes": [
{
"note_value": "Wheelchair assistance required.",
"note_created": "2025-08-05T13:11:12.716Z",
"note_recipients": [
"SUPPLIER"
],
"note_creator_account_type": "DISTRIBUTOR",
"note_creator_user_name": "Andrew",
"note_creator_user_email": "[email protected]",
"note_creator_user_role": "Supervisor"
}
],
"payment_created": "2025-08-05T13:11:12.716Z",
"payment_created_name": "Cashier Name",
"payment_created_email": "[email protected]"
}
],
"reservation_custom_fields": [
{
"custom_field_name": "Custom Field Name",
"custom_field_value": "Custom Field Value"
}
],
"reservation_created": "2025-08-05T13:11:12.716Z",
"reservation_created_name": "Demo Cashier",
"reservation_created_email": "[email protected]",
"reservation_modified": "2025-08-05T13:11:12.716Z"
}
}
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